Your information,
clearly explained.

Who is responsible for your information?

Spencer Rayner is responsible for the personal information collected through this website. If you have a privacy question or want to exercise your rights, please use the contact form.

Seats & Beyond quote enquiries

If you ask for a Seats & Beyond quote through my contact form, I use the details you provide to understand your requirements and manage the referral. I may share your name, business, contact details and relevant product and delivery requirements with SAB (East Anglia) Ltd, trading as Seats & Beyond, so its team can prepare a quote and handle a possible order. The supplier will contact you about the quote and apply its own privacy notice to information it receives. This enquiry does not subscribe you to marketing emails.

Contact enquiries

When you submit the contact form, the website collects your full name, email address, telephone number and the message you provide. This information is used only to review your enquiry, contact you and manage any resulting conversation or business relationship. It is not added to a marketing mailing list.

This use is based on taking steps at your request before entering into an agreement, where relevant, and Spencer's legitimate interest in responding to and managing genuine enquiries.

Storage, sharing and retention

New enquiry details are stored in the website's enquiry system or Tekmatix for embedded forms, and are accessible only for responding to and managing enquiries. Service providers involved in hosting and operating the website may process information on Spencer's behalf. Seats & Beyond quote enquiries may be shared with that supplier as described above. Information is not sold.

Enquiry information is kept only for as long as reasonably needed to respond, manage the relationship and meet any legal or record-keeping obligations. It is reviewed and deleted when it is no longer needed.

Analytics, cookies and embedded forms

This redesigned website uses Tekmatix for hosting and enquiry forms. Tekmatix and embedded services may use technical cookies or similar storage needed to provide their functions. No Google Analytics, Metricool or Impact tracking scripts have been added to this redesigned version.

If optional analytics or affiliate tracking is enabled later, it should be explained here and consent obtained before non-essential tracking loads. Links to other websites are governed by those services’ own privacy and cookie notices.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, and to object to certain processing. You may withdraw analytics consent at any time. To make a request, use the contact form. You may also complain to the UK Information Commissioner's Office if you are unhappy with how your information is handled.